Artios Llicence

Server License Manager

User Guide

Server License Manager

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Contents

1. Legal notice.............................................................................................4

2. Before you start.......................................................................................6

2.1 Launching the utility........................................................................................... 6

2.2 Creating an activation account.......................................................................... 7

3. Activating licenses.................................................................................. 9

3.1 On-line activation............................................................................................... 9

3.2 Off-line activation............................................................................................. 14

3.2.1 First time off-line activation................................................................14

3.2.2 Creating an activation request........................................................... 15

3.2.3 Uploading the request and downloading the response..................... 20

3.2.4 Loading the activation response file.................................................. 21

4. Deactivating licenses............................................................................ 25

4.1 On-line deactivation......................................................................................... 25

4.2 Off-line deactivation.........................................................................................27

4.2.1 Creating a deactivation request......................................................... 27

4.2.2 Uploading the request and downloading the response..................... 29

4.2.3 Loading the deactivation response.................................................... 30

5. Repairing licenses................................................................................. 33

5.1 On-line repairing.............................................................................................. 33

5.2 Off-line repairing.............................................................................................. 34

5.2.1 Creating a repair request....................................................................34

5.2.2 Uploading the request and downloading the response..................... 34

5.2.3 Loading the repair response.............................................................. 35

6. Cleaning up licenses............................................................................. 37

7. Moving licenses between computers................................................... 38

8. Saving a licenses report........................................................................39

9. Tips and troubleshooting...................................................................... 40

9.1 Function keys...................................................................................................40

9.1.1 Checking the availability of a feature license..................................... 40

9.2 Character sets..................................................................................................41

9.2.1 Characters in the computer name..................................................... 41

9.2.2 Cyrillic character sets.........................................................................41

9.3 Activating licenses for BackStage................................................................... 41

9.4 Careful use of filesystem monitoring utilities................................................... 42

9.5 Connection issues during on-line activation....................................................42

9.6 If the activation fails......................................................................................... 42

9.7 If the deactivation fails..................................................................................... 43

9.8 If the program hangs........................................................................................43

9.9 Issues with Adobe licenses..............................................................................43

9.10 Error messages.............................................................................................. 44

Contents

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9.10.1 Is the problem local or on the web server?......................................44

9.10.2 Error during activation / deactivation / repair...................................44

9.10.3 No more licenses available.............................................................. 44

9.10.4 Failure to process the response file................................................. 45

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1. Legal notice

Copyright 2007 Esko nv, Gent, Belgium

All rights reserved. This material, information and instructions for use contained herein are the property

of Esko nv. The material, information and instructions are provided on an AS IS basis without warranty of

any kind. There are no warranties granted or extended by this document. Furthermore Esko nv. does not

warrant, guarantee or make any representations regarding the use, or the results of the use of the software

or the information contained herein. Esko nv shall not be liable for any direct, indirect, consequential or

incidental damages arising out of the use or inability to use the software or the information contained

herein.

The information contained herein is subject to change without notice. Revisions may be issued from time to

time to advise of such changes and/or additions.

No part of this document may be reproduced, stored in a data base or retrieval system, or published, in any

form or in any way, electronically, mechanically, by print, photoprint, microfilm or any other means without

prior written permission from Esko nv.

This document supersedes all previous dated versions.

PANTONE Colors displayed here may not match PANTONE-identified standards. Consult current PANTONE

Color Publications for accurate color. PANTONE and other Pantone, Inc. trademarks are the property

of Pantone, Inc. Pantone, Inc., 2000. Pantone, Inc. is the copyright owner of color data and/or software

which are licensed to Esko nv to distribute for use only in combination with LW-Brix and CT-Brix based

applications. PANTONE Color Data and/or Software shall not be copied onto another disk or into memory

unless as part of the execution of the LWBrix and CTBrix based applications.This software is based in part

on the work of the Independent JPEG Group.

This product includes software developed by the Apache Software Foundation (http://www.apache.org/)

Adobe, the Adobe logo, Acrobat, the Acrobat logo, Adobe Creative Suite, Illustrator, InDesign, PDF,

Photoshop, PostScript, XMP and the Powered by XMP logo are either registered trademarks or trademarks

of Adobe Systems Incorporated in the United States and/or other countries.

Microsoft and the Microsoft logo are registered trademarks of Microsoft Corporation in the United States

and other countries.

"SolidWorks is a registered trademark of SolidWorks Corporation."

Portions of this software are owned by Spatial Corp. 1986 2003. All Rights Reserved.

JDF and the JDF logo are trademarks of the CIP4 Organisation. Copyright 2001 The International

Cooperation for the Integration of Processes in Prepress, Press and Postpress (CIP4). All rights reserved.

The Esko software contains the "RSA Data Security, Inc. MD5 Message-Digest Algorithm".

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun

Microsystems in the U.S. and other countries.

Part of this software uses technology by BestTM Color Technology (EFI). EFI and Best are registered

trademarks of Electronics For Imaging GmbH in the US.

This product is covered by one or more of the following US patents: 5,268,754; 5,689,349; 5,872,573;

5,889,932; 5,926,185; 5,933,578; 5,995,719; 5,155,599; 5,113,249; 5,323,248; 5,420,702; 5,481,379,

6,760,638, 6,954,291, 6,532,082

All other product names are trademarks or registered trademarks of their respective owners.

Correspondence regarding this publication should be forwarded to:

1 Server License Manager

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Esko nv

Kortrijksesteenweg 1095 B

9051 Gent

Email: info.eur@esko.com

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2. Before you start

The EskoArtwork Server License Manager lets you activate and deactivate licenses for your EskoArtwork

software. It works on both PC and Mac.

Licenses managed this way no longer rely on physical dongles connected to the computer. Instead, they

license your software using a combination of unique identification numbers, based on your hardware and

the product keys of your software.

For easiest configuration, the machine on which you are using the EskoArtwork Server License Manager

should be on-line with full Internet access.

However, if the machine you are using does not have full Internet access, you can perform an off-line

activation if you:

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