Ia y reeingenieria

Emotional Intelligence: There is not something more powerful for a leader who can understand their own emotions and those of others to influence them. Recent studies have shown that those companies willing to work in positive emotions for employees, achieve higher levels of productivity and competitiveness. Develop skills associated with emotional intelligence is certainly fundamental to the modern business manager and leader.

Emotional intelligence would be the intelligent use of emotions; we intentionally let our emotions work for us, using them in order to help us guide our behavior and thinking of ways to improve our results. When you have an effective knowledge of emotional intelligence can channel, direct and implement their emotions, allowing them to work for, and not against personality.

There are emotional skills such as:

1. Ability to meet our own emotions:

The self-awareness is the key to emotional intelligence to be our own guide in life. The inability to notice our true feelings leaves us at the mercy of them.

2. Ability to manage emotions:

Those who have developed this ability to recover more quickly from setbacks and problems of life. The aim of this is balance, not emotional suppression: every feeling has its value and its meaning, when emotions are too dull boredom and create distance. But what is required is the appropriate emotion, feeling proportionately to the circumstances, as when they are out of control and are persistent, the emotions become pathological, as in immobilizing depression, overwhelming anxiety, fiery fury manic agitation.

3. Ability to motivate yourself:

Some emotions in the service of a goal are essential to pay attention to the motivation and creativity.

4. Ability to recognize emotions in others:

Empathy, another ability that builds on emotional self-awareness, is the fundamental "ability" emotionally capable people. People with empathy are more suited to the subtle social signals that indicate what others need or want. This ability to detect signals from another person and understand his true state of mind, "feel as the other" and put in place, is a skill that greatly facilitates interpersonal relationships. The results of tests that measure the degree of empathy, suggests that the most empathetic people tend to be more successful in their work and relationships.

5. Optimism:

Prevents people from falling into apathy, hopelessness or depression in adversity and important benefits in life (of course, provided it is a realistic optimism too naive optimism can be disastrous).

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reengineering:         

This tool intends to make radical changes in business processes to achieve dramatic improvements in measures such as cost, quality, service and speed. Its aim is to help companies increase the capabilities of the operational level and complementary.

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