Coyote Community College Case Study Packet

Coyote Community College Case Study Packet

Executive Summary

The Coyote Community College Case Study describes a fictitious college. There is no connection between the Coyote Community College Case Study and any college, either named Coyote Community College or otherwise. Other organizations cited in the case study are also fictitious. The documents contained in the Coyote Community College Case Study Packet are all in the public domain and may be used and reproduced without permission. If any of these documents accompany copyrighted material, an indication of their status in the public domain and an acknowledgment of the Baldrige National Quality Program as the source would be appreciated.

Use of a Case Study Packet A Baldrige case study packet is composed of the tools used to train Baldrige Examiners and their working documents in the evaluation process. As such, it demonstrates the Baldrige Award application and evaluation processes and provides insight into, and understanding of, the Criteria upon which evaluations are based. An especially useful tool, the case study packet includes information relating to scoring, Criteria responses, examination processes, and site visit procedures, as well as illustrating the format for an application. In addition to their use by Examiners and applicants, case study materials are used by state and.

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