Dialogos En Inglés

DIÁLOGOS

1. Planing a holyday (pag.4)

A: Good morning, ______ speaking. How can I help you?

B: Hello, I’d like some information about planning a holyday.

A: OK, where would you like to go?

B: I like to go to Caribbean Beach

A: I can offer you a packet holyday to Jamaica from first July to tenth July. Does that suite you?

B: Yes, that sounds good.

A: Can you give me your name and your telephone number please?

B: Yes, my name is _____, and my number is _ _ _ _ _ _ _ _.

A: How many people are travelling?

B: Two adults.

A: OK, Can you give me your credit card number?

B: Yes, _ _ _ _ _ _ _ _ _.

A: Thanks, good bye.

B: Bye.

2. Accommodation (pag 6)

A: Milan traveling, ______ speaking Can I help you?

B: Yes, we are two adults, and we want to spend a short time in London.

A: All right! What kind of accommodation would you like?

B: We are a medium budget.

A: I can offer you a great hotel, it’s Hotel Torino and it’s cost 50 euros per night.

B: Is it near of the city center?

A: Yes, but the minimum stay is 3 night. How long will you be staying?

B: then 3 nights, I want reserve this?

A: Yes, please.

B: I need your name and your number?

A: Yes, _ _ _ _ _ _ _ and _ _ _ _ _ _ .

B: And your credit card number?

A: Yes, _ _ _ _ _ _ _ _.

B: OK, and could you give me your e-mail?

A: Yes, _ _ _ _ _ @ _ _ _ _ _ _ .

B: I will send you information about your reservation.

A: OK, thanks, bye.

B: Bye.

3. Booking a flight (pag 8)

A: I’d like to book a one-way ticket from Seville to Rome, please.

B: Good, for what date?

A: To leave on first of March.

B: Will that be business class or economy class?

A: Economy class please.

B: There’s a flight that day whit Ryanair with non-stop.

A: What’s time does it leave?

B: departure is o’clock, It’s arrive in Roma at 12 o’clock. The fare is 50 euros. Shall I reserve a seat for you?

A: Yes please.

B:Do you have any special food requirements?

A: No thanks.

B: All right, can you give me your name and credit card?

A: Yes, _________, ________

B: OK, thank for your reservation, bye

A: Your welcome, bye.

4. Confirm his flight time ( pag 10)

A: Hello, ____ speaking, can I help you?

B: Hello, I’m ___ and I’m leaving to Roma this afternoon, I’d like to confirm that my flight is leaving on time.

A: Yes, that’s Ryanair, flight 10…No, I’m afraid it’s been delayed. Departure is now at 8 o’clock pm.

B: Oh no! How are we going to make our connection?

A: You have got a one-hour layover in Barcelona that should be enough time.

B: What time should we be at the airport?

A: Try to be there at least 3 hours before the flight..

B: Great! Thank for your help.

5. Assistance during the flight (pag 12)

A: Hello, welcome abroad. May I see your boarding pass, please?

B: Sorry, my flight was delayed. I almost missed this connection.

A: No problem, you are in row 10, seat B. your seat is on the left brand side.

A: Yes Madame, what can I do for you?

B: The baby behind me non-stop crying! Can I change my seat please?

A: Let me! Checked my seating chart. You new seat is in row 3. Is that all right?

A: Sir, we are preparing for landing. Please put your seat in the upgrade position.

B: Oh ok!

A: And let me take those empty cups.

B: Thanks, are you collecting the headsets as well?

A: No, the headsets are for you, thanks.

6. Transport to get to his hotel (pag 14)

A: Hello, I need to get to the Tivoli Hotel in the city center.

B: Good afternoon sir, you’ve got several options.

A: What are they? I’m really in a hurry.

B: Let’s se. You could take a bus.

A: How often does it leave?

B: Every 20 minutes.

A: No… I need the faster transport.

B: Ok, you could take a taxi.

A: Where I can catch one?

B: In the exit to the airport. They’re expensive than the bus.

A: I think I will a taxi or I will miss my meeting.

B: Ok, but remember use only yellow taxis.

A: Thank you! Good bye

B: You’re welcome

7. Rent a car (pag16)

A: Hi, we have reserved a car and we’re here to pick it up.

B: Ok, what’s your name?

A: ______, I will both be driving.

B: let me see… that’s a compact-class for 5 days. Is that correct?

A: Yes, that right.

B: Ok, we have given you a Toyota. It’s a saloon, it’s got air-conditioning an it’s automatic. Where will you be dropping it off?

A: I’d like to dropping it off the airport.

B: ok, there’s a full tank of petrol, and you must fill up before you return the car.

A: What time must I drop it off?

B: By noon on second April. Could I see you driving licenses, please?

A: Sure.

B: Correct. Here’s your car. Just sign here, please.

A: Ok, thanks.

8. Exchange a money (pag 18)

A: Hello, can I help you?

B: Yes, I’d like to exchange 300 euros for dollars, please.

A: Can I see some ID please?

B: Yes this is my driving licenses. What are you exchange rates?

A: It’s 70 cent per euros. So 300 euros came out to 280 dollars. Would you like large banknotes or small?

B: I’d like a hundred of that in five and ten please. And could you give me some coins as wells?

A: Of course. Here you are. Is there anything else I can help you with?

B: No. thanks.

A: You are welcome, bye.

9. Book a room (pag 20)

A: Good morning. Hotel Tivoli can I help you?

B: Yes, I’d like to book a room for 2 adults.

A: ok, for what dates?

B: From first of July to tenth of July.

A: Ok, 9 nights. Would you like a standard room, a deluxe room or a suite?

B: Standard room, please.

A: That’s 80 euros per night. That includes a continental breakfast.

B: Great, by the way we are arriving at noon.

A: Great and I need your information for booking the room. What’s your name and number?

B: ___ and___

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10. Check-in (pag 22)

A: I’m ____, can I help you?

B: I have a reservation, my name is ____

A: Ok let me see… you reserve a standard room single room with a balcony. Is that correct?

B: Yes, that right for 3 nights.

A: And I see you asked for half board.

B: Yes, but now I decide that I don’t need a half board.

A: No problem, I change that.

B: Does the room have a good view?

A: Yes, the room’s got a view of the center the city.

B: Great!

A: May I have your credit card and I ID please?

B: Yes here you are.

A: Very good, here is you keycard, you rooms is number 5 in the second floor.

11. Information about hotel (pag 24)

A: Hello___, this is you keycard. Your room number 10 and is in at the second floor.

B: ok, where is the lift?

A: It’s across from the lounge, on your left.

B: Ok, I have full board. Where I go for our meals?

A: Breakfast is in the café on the ground floors. Lunch and dinner are in the restaurant of hotel, fourth floor.

B: What time are the meals?

A: Breakfast is from 7 to 9 a.m., lunch from 12 to 2 p.m., and dinner from 7 to 9 p.m.

B: And other thing… where is the gym?

A: The gym is on the ground floor.

B: Ok, thank for your help.

A: You are welcome.

12. Direction to three different places in the hotel ( pag 26)

A: Hi, I’d like to do a photocopy, where I can find the business center?

B: It’s on the ground floor. The business center is near to the toilets.

A: It is open now?

B: Yes, it opens every day until 5 p.m.

A: I’d like play sports, where I have to go?

B: You can go to fitness center, take the lifts to the fourth floor and strength a head its open from 7 a.m. to 7 p.m.

A: Thank you, and the night club, its opens every day to 1 a.m.?

B: No, the Sunday is closed.

A: Ok, thank you for the information, bye

B: You are welcome, bye.

13. Problem in his room (pag 28)

A: Reception. ________ speaking.

B: Hello, I’ve got a problem here. This room smells of cigarettes.

A: Did you ask for a non-smoking room?

B: Yes I did.

A: Oh! I’m sorry about that. I will see if I can find you a different room.

B: All right.

A: Let me see… we haven’t got any rooms available, so we will upgrade you to deluxe room.

B: Excellent.

A: Well, it was our mistakes; the porter will come up to help you with your luggage.

B: Thank you very much.

A: You are welcome, you spend a good stay.

14. Need something for his room ( pag 28)

A: Reception _______ speaking.

B: Hello, could you please send we an extra towel?

A: Of course, but we do one extra towel in the cupboard.

B: Oh! Ok, that will be enough. And I don’t understand how the TV works.

A: I will send someone to help you.

B: Thank, and the last things, could I have a hairdryer, please? This one isn’t working.

A: Ok, will have one sent up.

B: Thank you very much.

A: No problem.

15. Instructions for his shift (pag 30)

A: Hello, _____ how are you today?

B: Fine, ____ I’m leaving a busy shift.

A: How many rooms have you done so far?

B: I have cleaned 50 rooms.

A: Please, make sure that you vacuum well and that the rooms are completely cleans.

B: Yes of course.

A: The room 80 is an early check-in. It has to by clean by 10 a.m.

B: Ok

A: And there are honeymooners coming to suite. Have you put chocolates and flowers in the suit?

B: Yes, I have. I notice that the hairdryer in room 20 isn’t working.

A: Oh! Please report it to maintenance.

B: Ok, bye

A: Bye.

16. Needs room service

A: Hello, reception

B: Hello, I’d like to collect some laundry, please in room 50.

A: Ok. Someone will be up in a moment.

B: when will I get it back?

A: We’ll return it within 24 hours.

B: Can I get it back faster?

A: Yes, you can use our extra-fast service and we’ll return it the same day but there’s an additional 40% charge for that.

B: Ok. Bye

A: Thanks bye

17. Wants to leave a message (pag 34)

A: Hotel Tivoli, Can I help you?

B: Yes, I’d like to speak to Miss Maria, in room 50.

A: Hold the line, please. I will put you through.

B: Thank

A: Sorry, there’s no reply, would you like to leave a message?

B: Please, tell him that the concert begin at 8:00 p.m. I am her friend ____.

A: Ok

B: Please, will you give him the message as soon as possible.

A: Of course, I will make sure Miss Maria, gets your message.

B: Thank you very much, bye

A: You are welcome, bye.

18. Report a message (pag 35)

A: Hello, are you _____?

B: Yes, What happened?

A: I have a message for you?

B: Yes, from whom?

A: For your friends Maria.

B: And that the message says?

A: She said that the flight was delayed, night now the flight it’s at 7:00 p.m.

B: When she called?

A: She called at 10 a.m.

B: Ok thank for the information.

A: You are welcome, bye.

19. Recommending entertainment ( pag 36)

A: Hello, Can I help you?

B: We’d like to book a ticket for the theatre. Can you recommend a good play?

A: Well how about Mamma Mia? It’s a good review.

B: We’re not like musicals. What else can you recommend?

A: You could go at session of Paramount Comedy.

B: That sounds good, we love comedies.

A: Perfect, I reserve two seats?

B: Yes, my name is _______ and my credit card number is _________.

A: Ok, very well.

B: And is there a good place to eat around here?

A: Of course, I recommend San Marcos, it’s an elegant atmosphere.

B: Ok. That perfect, thanks you very much.

A: You are welcome.

20. How to get to a place in the city

A: Hello, help me please. Where is the hotel Tivoli?

B: Of course, you can take a bus.

A: I prefer to walk

B: Then, leave the hotel, turn right and continue walking down Edward Street.

A: All right.

B: At the end of Edward Street, turn right.

A: And then?

B: You can either turn left and walk down North Street and then turn left into New Road, or you can cut through the park and you see the hotel

A: Ok, thank for you information

B: You are welcome.

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