A GLOSSARY OF SPOKEN LANGUAGE FEATURES

NOTE – this is far from an exhaustive ‘list’ – just some basic terms that students should be familiar with for analysis of spoken data. Students are reminded, however, of the primacy of context in studying transcripts – approach such texts with an open mind rather than mechanically applying ‘labels’.

TERM DESCRIPTION

Accent: the ways in which words are pronounced. Accent can vary according to the region or social class of a speaker.

Adjacency pairs: parallel expressions used across the boundaries of individual speaking turns. They are usually ritualistic and formulaic socially. For example: ‘How are you?’/ ’Fine thanks’

Back-channel features: words, phrases and non-verbal utterances [e.g. ‘I see’, ‘oh’, ‘uh huh’, ‘really’] used by a listener to give feedback to a speaker that the message is being followed and understood

Contraction: a reduced form often marked by an apostrophe in writing – e.g. can’t = cannot; she’ll = she will. See also ELISION

Deixis / deictics: words such as ‘this’, ‘that’, ‘here’, ‘there’ which refer backwards or forwards or outside a text – a sort of verbal pointing. Very much a context dependent feature of talk.

Dialect: the distinctive grammar and vocabulary which is associated with a regional or social use of a language.

Discourse markers: words and phrases which are used to signal the relationship and connections between utterances and to signpost that what is said can be followed by the listener or reader. E.g. ‘first’, ‘on the other hand’, ‘now’, ‘what’s more’, ‘so anyway’, etc.

Elision: the omission or slurring [eliding] of one or more sounds or syllables – e.g. gonna = going to; wannabe = want to be; wassup = what is up

Ellipsis: the omission of part of a grammatical structure. For example, in the dialogue: “You going to the party?” / “Might be.” – the verb ‘are’ and the pronoun ‘I’ are missed out. The resulting ellipsis conveys a more casual and informal tone.

False start: this is when the speaker begins an utterance, then stops and either repeats or reformulates it. Sometimes called selfcorrection. See also REPAIRS

Fillers: items which do not carry conventional meaning but which are inserted in speech to allow time to think, to create a pause or to hold a turn in conversation. Examples are ‘er’, ‘um’, ‘ah’. Also called voiced pause.

Grice’s Maxims: Grice proposed 4 basic conversational ‘rules’ [maxims] as criteria for successful conversation: quantity [don’t say too much or too little]; relevance [keep to the point]; manner [speak in a clear, coherent and orderly way]; quality [be truthful]

Hedge: words and phrases which soften or weaken the force with which something

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