Ejemplo de pedimento

1.-What is the name of the company that developed the concept of Benchmarking?

Xerox

2. Which functions can be applied Benchmarking?

Planning: This phase of the Benchmarking identifies areas that should compare the specific organizations against which we should do, the type of data collected and how we should collect such data.

Analysis: The analysis phase focuses on gaining a thorough knowledge of existing practices and processes in our company as well as the organizations with which we compare.

Integration: In this case we use the findings from the first two phases to define the target areas we want to change. As part of this phase, we need to ensure that the concepts of Benchmarking is implemented in the corporate planning process and the Benchmarking is accepted at all levels of management.

Action: The knowledge and associated objectives Benchmarking should be translated into action. People who in practice perform the tasks should determine the best way to incorporate these findings to the existing process.

Maturity: An organization reaches maturity when identified best business practices are incorporated in all relevant processes, thus ensuring superior performance for the organization of the whole.

3. What is the main objective of Benchmarking?

a) determine the characteristics of the products and services of competitors that affect consumer-friendly way.

b) Identify the best productive and administrative processes that may be incorporated into the company to make it more competitive.

c) To establish performance measures to incorporate the goals and objectives of the organization

4. What is the main barrier to the adoption of Benchmarking?

a. Internal barriers to change

b. lies in convincing managers that their performance can be improved and exceeded

c. distrust is one of the main barriers that must be overcome to achieve success.

5. What is achieved through the Benchmarking?

Increase the competitiveness of companies in countries that do not have the time or resources to invent or adapt what others have developed can accelerate the process of turning world class competitive.

6. According to the author Camp, the Benchmarking works through 10 steps. What

are these steps?

• Get the full support of senior management.
• Selecting the right team and the type and method most appropriate benchmark to aim for improvement.
• You be realistic in formulating the search target and their potential outcomes.
• Select the benchmarking process more closely linked to the strategic objectives of the organization and its core processes and key.
• Develop a comprehensive search of information within and outside the sector.
• Communicate during the different progress made.
• Properly select the "partners" or companies being compared within and outside the sector.
• Provide incentives to institutions under analysis (recognition, publications, special mentions and awards).
• Focus on best practices, not only in the comparison of data.
• Included in the benchmarking team both advocates and skeptics of the process.
• Develop a code of conduct to ensure the transparent and objective use of the information.

7. How to decide what process needs improvement in a company?

You want to get better quality and higher productivity bsandose in the experiences which crossed the slideres company

8. Explain what is investigation plan?

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