ACTIVITY: ETIQUETTE AND BUSINESS PROTOCOL

ACTIVITY: ETIQUETTE AND BUSINESS PROTOCOL

1. What is the importance to practice Etiquette and Protocol into the business world?

R: The importance of the proper ways of behavior are necessary for interpersonal relationships, especially when it comes to business as a person interested in purchasing a product or service representative noted that undertaking carefully their behavior in simple, everyday situations that will give you a general idea of the way we are to labor issues.

2. What is the most important thing you should have in mind

when you introduce someone?

R: The proper management and as is his way of relating.

3. What information should be provided when introducing someone?

R: Steps must be made to communicate who you are and reflect it because the first impression is very important in any situation and if it is more in the labor area.

4. Why is it important to use performance-related compliments in a business

conversation?

R: humans are very competitive and being elojiado not only will high self-esteem but also their sense of competence than they mmotivara not stop to be the best and give all of themselves to stand forever.

5. According to Cynthia, where should the beverages be placed?

R: The cups are placed upstream of the knives in order from left to right, water glass, glass of white wine, glass of red wine and glass of champagne. If you are not serving a specific wine or champagne, not put in order. They can be placed at a slight angle, where the water glass is facing outward, ie furthest from the plate.

6. Should a glass of white wine be held by the stem?

R: if clear, the occasion warrants

7. Why is complaining and criticizing considered bad manners?

R: because it believes that this does not help trade relations because it thinks that it seriously affects not only the future of a city or country, but the world.

8. Describe how to politely interrupt someone in a conversation.

R: Politely interrupts the conversation saying, "Please discúlpema" and then make your announcement. Make sure it is a very important statement that can not wait until the conversation reaches a break.

9. What is the right way to hand out your business card?

R: a business card is always delivered by grasping the upper left corner, this in order that it be delivered to the person who receives it can

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