Introducing BRM

ff1 Introducing BRM

This chapter provides an introduction to the Oracle Communications Billing and Revenue Management (BRM) system.

WARNING:

Do not use or modify this product except as explicitly instructed in this documentation. Assumptions should not be made about functionality that is not documented or use of functionality in a manner that is not documented. Use or modification of this software product in any manner or for any purpose other than as expressly set forth in this documentation may result in voidance or forfeiture of your warranties and support services rights. Consult your software license agreement for more details. If you have any questions regarding an intended use or modification of this product, contact your Oracle BRM account executive.

What Is BRM?

BRM is an end-to-end revenue management system for communications and media service providers. When you build your business around BRM, you can more effectively manage the revenue life cycle:

BRM revenue generation enables you to deliver services with optimal pricing to your customers. With BRM, service plans can be complex, yet you can change them quickly to respond to changing market conditions. BRM customer management tools enable you to continue generating revenue from existing customers by maintaining a positive and proactive relationship.

BRM revenue capture enables you to rate service usage with a high level of control and responsiveness. The BRM system is integrated with network authentication, authorization, and accounting.

BRM revenue collection enables you to invoice and bill customers, collect payments, manage accounts receivable (A/R), and collect general ledger (G/L) data.

BRM revenue analysis enables you to audit processes for revenue leakage, generate business intelligence reports, and set up safeguards for data consistency and high availability. Collecting revenue analysis data helps you adjust your service plans for maximum revenue generation.

Figure 1-1 shows the BRM revenue management life cycle:

Figure 1-1 BRM Revenue Management Life Cycle

Description of Figure 1-1 follows

Description of "Figure 1-1 BRM Revenue Management Life Cycle"

Setting Up Services. When you set up your services, you use optional components such as Global System for Mobile Communications (GSM) Manager and Remote Authentication Dial-In User Service (RADIUS) Manager to capture data about service usage (for example, the number of hours in a customer's dialup session or length of a telephone call).

Defining a Price List. You create a price list to define how much to charge for your services. For example, you can charge for wireless telephony or Internet access usage, monthly subscription fees, and setup fees.

Registering Customers.

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