Certificaciones De Calidad

Certifications of Quality in tourism services

Name: Punto Limpio

The purpose is to promote the strengthening of the culture of "safety and hygienic quality" in the provision of tourist services in Mexico, in order to protect the health of visitors, workers in the industry and members of the receiving communities.

Assesment criteria:

 Avoid health risks in the tourist destinations in Mexico.

 Giving confidence to the national and international tourists.

 Restore the competitiveness of the tourism destinations develop competitive advantages in the destinations via the stamp of quality.

 Promoting the culture of hygienic quality tourist in MIPYMES.

Benefits of having trained business:

The Program of good practices ensures the health of its business units and the training of the staff for its users.

Determines the proper definition of procedures and processes needed since the beginning of its implementation, not only improving the standards of hygiene, but also in ensuring the safety of personnel and protecting the environment, in addition to that supposed economic savings.

Verify through quality tools both the processes and the worker, in order to ensure good hygiene practices in all its areas. The program helps the management of the participating companies to comply with the formal standards relating to sanitation.

Validation Period: 1 year

Certified Companies:

o Hotel ibis

o Tortas ahogadas Las Famosas

o Pollo Pepe

o Restaurante Los Gavilanes

Name: Tesoros de Mexico

Treasures of Mexico, hotels and restaurants is a tourist program that account with high quality service, unique properties with great architectural value, personalized attention and the states of the most emblematic of Mexico in more than 80 properties, between hotels and restaurants.

The objective of rescue and promote the historic and cultural value of each state belonging to the program, these properties are strategically located and are part of its locality in a responsible manner and integral.

This is led by: Chiapas, Guanajuato, Michoacán, Morelos, Puebla, and has the support of the Federal Secretariat of Tourism.

Assesment criteria:

The members of the Club of quality care up to the last detail.

• Spaces decorated and equipped with all the amenities that maintain their character and authenticity, along with a personalized service, as well as experiences that leave an indelible mark on each visit of business and leisure guests.

• Culinary quality

Certified companies: hotel Tierra y Cielo en San Cristóbal de las casas Chiapas.

Name: Distintivo HT (High Technology) Telmex

The purposes assigned to hotels by cover, through the use of its products, the needs of communication and connectivity of the guests.

Essentially the distinctive HT ensures the guest that the hotel has high-speed Internet, wireless access, in any of its air, additional to the above Telmex certifies the existence of services of video/audio conferences.

Assesment criteria:

The company commanded by Carlos Slim, it aims to generate a differentiator of selection for the business traveler preferably, whose primary need is to be communicated and demand more and better communication services.

Increases the climate of leadership within the organization, touting the value of teamwork and providing the individuals of a confidence to show in the quality of service offered.

Validation Period: 1 year

Certified companies:

• Ostar Grupo Hotelero

• Hotel Geneve Ciudad de México

• Viva Villahermosa

• Francia

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