La Planeacion ingles secundaria

PROGRAMA NACIONAL DE INGLÉS EN EDUCACIÓN BÁSICA

CICLO ESCOLAR 2011-2012

SOCIAL PRACTICE OF THE LANGUAGE:

ENVIROMENT:

SPECIFIC COMPETENCE:
        PRODUCT:

STAGE OF THE PRODUCT

 Understand and express information related to goods and services Familiar and Community

Express oral complaints about a health service Telephonic complaint voice mail

DOING        KNOWING

INITIAL

 CYCLE: 4

GRADE: 3

UNIT: 1-A

SUGGESTED LANGUAGE

VOCABULARY        SUGGESTED ACTIVITIES
STRUCTURES

INITIAL

Model a telephonic complaint        Activate previous knowledge.        Topic, purpose, and intended audience        I didn't like the service you        Complaints        Brainstorm for possible

Produce telephonic complaints        Identify topic and purpose.        Contextual clues        offered.        Verbal        circumstances in which we

Select and cuncult information to make        Establish form of communication.        Form of communication        I'm not happy with the        Letters        could make a complaint.

a complaint.        Determine place or addressee for a complaint.        quality of your product.        Service        How would we make the

Distinguish attitudes of speakers.        I would like a refund.        Quality        complaint, verbal (face to

Detect ways to adjust the actions of speaking and        You must give me and my        Refund        face) via telephone, or

listening: pauses, rhythm, tone, etc.        family another room.        Product        through a letter (e-mail).

Clarify meaning of words.        E-mail        Identify the person we

Infer general sense.        Telephone        would complain to.

DEVELOPMENT        DEVELOPMENT

Select and cuncult information to make        Detect and interpret technical or specialized        Contextual clues        The food was terrible.        Attitude        Have Ss repeat various

a complaint.        information.        Structure of complaints: opening, body, and closure        The waiter brought our food        Intonation        complaints, using various

Determine the topic or reason to make        Establish motive or reason for a complaint.        List of suitable words        one hour later, and it was        Pauses        attitudes and voice tones and

the complaint.        Identify main ideas and information that explains        Modal verbs, adverbs, and adjectives        cold.        Convey        to identify how these are

Create the statements to express        or complements them.        Conditionals        Our hotel room was dirty        Context        related to complaint making

complaint.        Detect expressions to suggest solutions.        Verb tenses: present. Past and future        and there was a banging        Tone        Identify how rythm, tone,

Check that the complaint is understood        Identify strategies to emphasize meaning.        Connectors        noise in the middle of the        Terrible        and pauses are important

when said or heard.        Choose a suitable word repertoire.        night.        Bad        in order to convey meaning.

Practice the enunanciation of the        Use and adapt speech register according to the        Cold        Have Ss identify and give

complaint.        addressee.        Noisy        details about their

Express motive or reason.        Dirty        complaint.

Write expressions to suggest solutions.        Make a dialogue where Ss

Use strategies to influence on meaning.        make complaints about a

service they have received.

COLSURE        CLOSURE

Practice the enunanciation of the        Express complaints and make adjustments to        List of suitable words        Ecxuse me, what did        Terrible        Have Ss practice giving

complaint.        improve fuency.        Acoustic features        you say?        Bad        their complaint and

Make the complaint.        Use strategies to repair failed communication        I don't understand what        Cold        practice using various tones

you mean.        Noisy        intonation, and attitudes.

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